Walter Bauman Jewelers will accept merchandise for return, unused with the original receipt, in the original container for a period of 15 days from the date of purchase, if not a special order. All website or phone orders have an extended return period of 21 days from the date of delivery. All refunds will be issued in the form of payment given. Special orders may not be cancelled, exchanged or refunded. If you are mailing Walter Bauman Jewelers a return, please send it to:

Walter Bauman Jewelers
Attn: Customer Service Department
653 Eagle Rock Avenue
West Orange, NJ 07052

We recommend shipping your return with a tracking number from UPS, USPS, or FedEx. Walter Bauman Jewelers will not refund shipping costs.